Complaints Policy

If you wish to register a complaint, please write to:

The Complaints Manager,

Wiser Mortgage Advice Limited,

12 Church Green East,

Redditch,

Worcestershire,

B98 8BP.

 

Or telephone: 0333 577 5999

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on +44 800 023 4567

 

Wiser Mortgage Advice Limited is authorised and regulated by the Financial Conduct Authority (FCA number 969681). Wiser Mortgage Advice Limited is a company registered in England and Wales (company number 13671222). The registered office is: 12 Church Green East, Redditch, B98 8BP. The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Calls may be recorded for training and monitoring.

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